Last Revised: January 29, 2025.

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

CONTRACTED SERVICES

This Agreement shall apply to the delivery of services, and functions as described in Standard Service Agreement or quotes that may be proposed and approved by the parties.
Any such approved Service Agreement shall be incorporated herein by reference (the services and functions described in any Service Agreement or quote are hereafter referred to as the “Services”).
If the scope of the Services is expanded, revised, or modified, for any Service Agreement incorporated herein, the parties shall prepare and sign an amended or generate new (or change order) or new quote, which likewise shall be attached hereto and incorporated herein by reference. This Agreement does not, in and of itself, represent a commitment by The Customer to receive any Services from IT PYX Pakistan or pay IT PYX Pakistan any fees.

TERMS OF AGREEMENT

• This Service Agreement (“Service Agreement”) is between IT PYX Pakistan and ‘The Customer’
• (Concerning information provided above). WHEREAS, IT PYX Pakistan is engaged in the business of providing services and; WHEREAS, The Customer desires to retain IT PYX Pakistan to provide services and functions and; NOW, THEREFORE, in consideration of the mutual promises, covenants, and agreements contained herein.
• The term of this agreement will commence on the date set forth below and will continue until terminated by either party as provided below (“Term”). In the event that the SOW or quote provides for a different Term, the SOW Term will control for that specific SOW or quote only.
• Either party shall have the option to terminate this Agreement, without cause, by providing 4 weeks’ notice, in writing, of its intent to terminate the Agreement without cause. In the event that an SOW or quote provides for a different termination notice period, the SOW or quote termination clause will control for that specific SOW or quote only.
• In the event that there is a continuing need for any Services identified in an SOW or quote, after the expiration of this Agreement and the Customer requests, in writing, to have IT PYX Pakistan complete the Services, this Agreement will automatically get renewed for the time that it takes for the completion of such Services.
• The Agreement can be terminated for cause, as defined in paragraph Termination for Cause herein, at any time provided the alleged breaching party is provided an opportunity to cure the alleged breach in the manner outlined in paragraph Termination for Cause below or a Permitted Delay, as defined in paragraph Permitted Delays herein, does not apply.

TERMS OF AGREEMENT

• In exchange for the Services performed by IT PYX Pakistan, as outlined in any SOW,
• The Customer agrees to compensate IT PYX Pakistan at the rates identified in the fee
• Schedule outlined in an SOW. However, these rates are exclusive of any federal, state, or local sales or use taxes, or any other taxes or fees assessed on, or in connection with any of the Services rendered herein.
• The Customer will pay all undisputed invoices within fifteen (15) days of receipt thereof.
• 13. In addition, The Customer shall reimburse IT PYX Pakistan for its actual out-of-pocket expenses as reasonably incurred by IT PYX Pakistan in connection with the performance of Services.
• Additional expenses for materials, services, training, and hardware may only be incurred by IT PYX Pakistan and charged to The Customer if prior written approval from The Customer has been obtained.
• A late charge of one and one-half percent (1.5%) per month, or the legal maximum if less, shall accrue on past due billings unless The Customer notifies of a billing dispute in writing before the payment due date. The Customer shall be responsible for any costs incurred by IT PYX Pakistan in the collection of unpaid invoices including, but not limited to, collection and filing costs and reasonable attorney’s fees of not less than fifteen percent (15%) of the outstanding balance due.
• After the contract has been concluded, the hourly rates agreed upon in the contract shall change.

To the extent that The Customer requires or requests additional services or services that exceed the Services outlined in any SOW incorporated herein, IT PYX Pakistan will charge an additional fee for such additional services or out-of-scope work. Fees for such additional services or out-of-scope work will be set forth on a Change Authorization Order (CAO), which will also provide a description of the changed or additional service(s) being requested. Once a CAO is signed by both parties, it will be incorporated into the Agreement and have the same legal effect as the SOW that is incorporated into the Ownership of Materials Related to Services Agreement.
Within the framework of this contract, IT PYX Pakistan strictly undertakes to provide services as defined in this proposal only. If the client changes their mind and requests changes in any phase of development, extra charges per hour will be applied, unless agreed otherwise.

OWNERSHIP OF MATERIALS

The parties agree that any materials prepared and delivered by IT PYX Pakistan in the course of providing the Services shall be considered works made for hire. All rights, title, and interests of such materials shall be and are assigned to The Customer as its sole and exclusive property. Notwithstanding the foregoing, the parties recognize that performance of IT PYX Pakistan hereunder will require the skills of IT PYX Pakistan and, therefore, IT PYX Pakistan shall retain the right to use, without fee and for any purpose, such “know-how”, ideas, techniques, and concepts used or developed by IT PYX Pakistan in the course of performance of the services of this Agreement.
Upon full payment of the agreed price, the Client shall be granted the right to use the software on the Client own systems and/or internally for the agreed purpose and to make backup copies thereof.

INDEPENDENT CONTRACTOR

The parties enter into this Agreement as independent contractors and nothing within this Agreement shall be construed to create a joint venture, partnership, agency, or other employment relationship between the parties. All IT PYX Pakistan employees who are assigned to perform services at any The Customer-owned or leased facility shall be considered to be an employee of IT PYX Pakistan only and will not be considered an of all compensation owed to its employees, including all applicable federal, state, and local employment agent or employee of The Customer for any purpose. IT PYX Pakistan will be solely responsible for the payment of taxes and will make deductions for all taxes and withholdings required by law. In no event will any IT PYX Pakistan employee be eligible for or entitled to any benefits of The Customer.

The Customer understands and acknowledges that IT PYX Pakistan may, from time to time, disclose “Confidential Information” to The Customer. For purposes of this Agreement, the term “Confidential Information” shall include, but not be limited to, any non-public and/or proprietary information or materials relating to IT PYX Pakistan’s promotional and/or marketing strategy and activity, IT PYX Pakistan’s pricing information (including but not limited to rates, margins, and budgets), IT PYX Pakistan’s financial and budget information, IT PYX Pakistan’s customer lists, information about the education, background, experience, and/or skills possessed by IT PYX Pakistan employees, IT PYX Pakistan employee compensation information, IT PYX Pakistan’s service and/or sales concepts/methodologies/techniques, IT PYX Pakistan’s customer satisfaction data or sales information, or any information which IT PYX Pakistan marks or identifies as “confidential” at the time of disclosure or confirms in writing as confidential within a reasonable time (not to exceed thirty (30) days) after disclosure.
The Customer will not disclose IT PYX Pakistan’s Confidential Information to any third party at any time without the prior written consent of IT PYX Pakistan and shall take reasonable
Measures to prevent any unauthorized disclosure by its employees, agents, contractors, or consultants. Further, IT PYX Pakistan’s Confidential Information shall include the terms outlined in this Agreement, all of which shall remain the property of IT PYX Pakistan and shall in no event be transferred, conveyed, or assigned to The Customer as a result of the services provided under this Agreement. The foregoing duty shall survive any termination or expiration of this Agreement.
IT PYX Pakistan also understands and acknowledges that The Customer may, from time to time, disclose to IT PYX Pakistan proprietary ideas, concepts, expertise, and technologies developed by The Customer relating to computer application programming, installation, and operation (collectively ” The Customer ‘s Confidential Information”). The Customer may further provide to IT PYX Pakistan documentation, reports, memoranda, notes, drawings, plans, papers, recordings, data, designs, materials, or other forms of records or information relating to The Customer’s business operations (collectively “Confidential Trade Information”).
IT PYX Pakistan agrees

• (i) Not to use any The Customer Confidential Information or Confidential Trade Information for its use or for any purpose other than the specific purpose of completing the Services;
• (ii) Not to voluntarily disclose any The Customer Confidential Information or Confidential Trade Information to any other person or entity; and
• (iii) To take all reasonable measures to protect the secrecy of, and avoid disclosure or use of, The Customer Confidential Information and/or Confidential Trade Information to prevent it from falling into the public domain or the possession of persons other than those persons authorized.

Hereunder to have such Customer Confidential Information and/or Confidential Trade Information. The foregoing duty shall survive any termination or expiration of this Agreement.
In no event shall The Customer use IT PYX Pakistan’s Confidential Information to reverse engineer or otherwise develop products or services functionally equivalent to the products or services of the Owner.
The following shall not be considered Confidential Information for purposes of this Agreement:

• (i) Information that is or becomes in the public domain through no fault or act of the receiving party;
• (ii) Information that was independently developed by the receiving party without the use of or reliance on the disclosing party’s Confidential Information;
• (iii) Information which was provided to the receiving party by a third party under no duty of confidentiality to the disclosing party; or
• (iv) Information which is required to be disclosed by law with no further obligation of confidentiality, provided, however, prompt prior notice thereof shall be given to the party whose Confidential Information is involved.

The parties agree that the disclosure of any of the foregoing Confidential Information by either party shall give rise to irreparable injury to the owner of the Confidential Information, inadequately compensable in monetary damages. Accordingly, the non- disclosing party may seek and obtain injunctive relief against the breach or threatened breach of the foregoing undertakings, in addition to any other legal remedies which may be available.

NON-SOLICITATION OF EMPLOYEES

The Customer will not, either directly or indirectly (except through IT PYX Pakistan) solicit, hire, or contract with any IT PYX Pakistan employee during the term of this Agreement and for one (1) year following termination thereof (hereafter the “Non-Solicitation Term”). If The Customer desires to directly hire any IT PYX Pakistan employee during the Non- Solicitation Term, The Customer must first seek IT PYX Pakistan’s consent to directly hire the employee and to speak with the IT PYX Pakistan employee about the employment opportunity.
If IT PYX Pakistan grants The Customer the option to directly hire an IT PYX Pakistan employee and the IT PYX Pakistan employee accepts an offer of employment from The Customer, the parties shall discuss issues related to the employee’s transition to The Customer. The employee’s start date will be mutually agreed upon by The Customer and IT PYX Pakistan in writing. Provided the parties agree to the IT PYX Pakistan employee’s transition terms, The Customer shall pay IT PYX Pakistan a placement fee of no less than 30% of offered annual salary before the IT PYX Pakistan employee commencing work as an employee of The Customer. Unless the parties agree otherwise, The Customer shall not directly hire more than two IT PYX Pakistan employees during the Non-Solicitation Term.
If The Customer hires an IT PYX Pakistan employee without first obtaining the consent of IT PYX Pakistan, The Customer shall pay IT PYX Pakistan liquidated damage equal to 100% of the employee’s fair market salary, as determined by IT PYX Pakistan in its sole discretion. This provision is considered a material term that allows for accelerated termination rights under paragraph Termination of this Agreement.

TO BE SUPPLIED BY THE CLIENT

In addition to any obligations and responsibilities described in the SOW or elsewhere in this Agreement, The Customer shall have shared responsibility with IT PYX Pakistan regarding the following:

• (i) To ensure that the necessary business and application knowledge is available and conveyed from the Customer’s existing support team to the IT PYX Pakistan’s support team.
• (ii) Provide ready access to all appropriate computing platforms, documentation (e.g., program source, copybooks, tables, subroutines), and personnel (i.e., end- users and technical representatives) necessary to fully understand the current business systems and environments throughout the life of the engagement.
• (iii) Provide at its facility, office space, and equipment for IT PYX on-site employees.
• (iv) Access will also be provided to the Customer’s source libraries, test systems, and test data.
• (v) Provide external communications capability and/or access to its work facility to enable IT PYX Pakistan’s on-site project team to access the Customer’s information technology system for after-hours or weekend Services as required.
• (vi) The Customer shall assign an employee or representative to be present at the work facility for any after-hours or weekend Services. If The Customer declines or fails to assign an employee or representative to be present during such hours, The Customer waives any and all claims for any property damage or loss that occurs during such time that IT PYX Pakistan’s employee(s) is on the Customer’s work facility.
• (vii) Provide computer passwords and access to IT PYX Pakistan employees as needed.
• (viii) If the Customer wishes to re-engage the services of IT PYX Pakistan within 12 months from the end of the Term, IT PYX Pakistan and The Customer shall enter into a new contract of which these Terms and Conditions together with any amendments or alternations thereto or any reissue thereof shall be incorporated. The customer is required to refer to IT PYX Pakistan any inquiry for direct negotiations with the Client or negotiations with the Client through any other party for a period not exceeding twelve months from the date of the ending of the Client contract or any extension thereof.
• (ix) For conducting the project, the Client shall nominate a contact person (project manager) who has the competencies required to coordinate the project at the Client’s and is authorized to make the necessary decisions, and is the sole person authorized to report errors and problems. If the project manager is not the subject-matter contact person at the same time, such contact person shall be appointed as well.
• (x) When the services are already progressing and if the ‘single point of contact’ changes, then per hour charges may apply for re-presentation or reassessment of the project.
• (xi) Individual organization concepts and programs shall be developed contingent upon the type and scope of binding information, documents, and aids made available by the Client in due time and to the full extent. This also includes test data fit for use in practice as well as sufficient testing opportunities which Client shall make available in due time, during regular business hours and at Client’s own expense. If the system made available by the Client for testing is in live operation, the responsibility for live data lies exclusively with the Client.
• (xii) Delays by Client in duly collaborating in program creation are it in providing documents or testing possibilities, verifying, and submitting preliminary and detailed concepts, etc., shall release IT PYX Pakistan from accountability for any time, delays resulting therefrom. This shall also apply to information, requirements or documents changed subsequently.
• (xiii) Extra expense and effort incurred by IT PYX Pakistan on account of such circumstances shall be charged to the client at the applicable hourly rates. Services provided timeline may extend for unforeseen reasons therefore we only present this timeline as an estimate only.

WARRANTY OF SERVICES

Any warranty offered by IT PYX Pakistan for Services provided herein shall be set forth in the SOW. In the absence of any warranty stated in the SOW, IT PYX Pakistan warrants that all Services performed pursuant to this Agreement will be performed in accordance with the general standards to this Agreement will be performed in accordance with the general standards and practices of the information technology industry in existence at the time the and practices of the information technology industry in existence at the time the Services are being performed.
IT PYX Pakistan doesn’t provide the “software testing” service in fixed quote price unless otherwise agreed upon but it will be strictly client’s responsibility to fully test the site and its functionality on every phase that is 10 days of handover. Delays by Client in duly collaborating in program creation, or in providing documents or testing the software etc., shall release IT PYX Pakistan from accountability for any time delays resulting there from. Every (phase) end product has to be accepted in writing within the agreed timeframe, which is within 10 days of handover unless agreed otherwise.
IN THE EVENT THAT THERE IS NO WARRANTY SET FOR THIN THE SOW, THE FOREGOING EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS EXPRESSED OR IMPLIED, ORAL OR WRITTEN, CONTRACTUAL OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT APPLICABLE.

LIMITATION OF LIABILITY

The Customer agrees that IT PYX Pakistan shall not be liable to The Customer, or any third party, for:

• (i) Any liability claims, loss, damages, or expense of any kind arising directly or indirectly out of services provided herein for;
• (ii) Any incidental or consequential damages, however, caused and The Customer agrees to indemnify and hold IT PYX Pakistan harmless against such liabilities, claims, losses, damages (consequential or otherwise) or expenses, or actions in respect thereof, asserted or brought against IT PYX Pakistan by or in right of third parties or for;
• (iii) Any punitive damages. For the purposes of this Agreement, incidental or consequential damages shall include, but not be limited to, loss of anticipated revenues, income, profits or savings; loss of or damage to business reputation or good will; loss of Customers; loss of business or financial opportunity; or any other indirect or special damages of any kind categorized as consequential or incidental damages under the laws of laws of the country where the business of the customer belongs to, IT PYX Pakistan’s liability for any damages here under shall in no event exceed the amount of fees paid by The Customer to IT PYX Pakistan as of the date the alleged damages were incurred.

Ensure that it is valid and adequate Customer’s and Employer’s Liability Insurance remain in force throughout the duration of the Agreement.

INDEMNIFICATION

Each party shall indemnify, defend and hold harmless the other, its employees, principals (partners, shareholders or holder so fan ownership interest, as the case maybe) and agents, from and against any third-party claims, demands, loss, damage or expense relating to bodily injury or death of any person or damage to real and/or tangible personal property directly caused solely by the negligence or willful conduct of the indemnifying party, its personnel or agents in connection with the performance of the Services hereunder. To the extent that such claim arises from the concurrent conduct of The Customer, IT PYX Pakistan and/or any third party, it is expressly agreed that IT PYX Pakistan’s liability shall be limited be the terms and provisions of ‘Limitation of Liability’ herein and that, with respect to any remaining obligations to pay any third party claims, demands, losses, damages or expenses that are not limited by the terms and provisions of ‘Limitation of Liability’ herein, each party’s obligations of indemnity under this paragraph shall be effective only to the extent of each party’s pro-rata share of liability. To receive the foregoing indemnities, the party seeking indemnification must promptly notify the other in writing of a claim or suit and provide reasonable cooperation (at the indemnifying party’s expense) and full authority to defend or settle the claim or suit. The indemnifying party shall have no obligation to indemnify the indemnified party under any settlement made without the indemnifying party’s written consent.

EQUAL OPPORTUNITY EMPLOYER

IT PYX Pakistan is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, transfer, promotion, compensation, development, and termination of its employees on the basis of race, color, sex, age, marital status, national origin, handicap, religious beliefs, veteran’s status or other protected category as required by applicable Federal, State, and local laws. The Customer likewise represents that it will not discriminate in the referral or acceptance of Consultants hereunder on the basis of race, color, sex, age, marital status, national origin, handicap, religious beliefs, veteran’s status, or other protected category as required by applicable federal, state and local laws.

TERMINATION

• Termination for Cause

  If either party believes that the other party has failed in any material respect to performing its obligations under this Agreement (including any Exhibits or Amendments hereto), then that party may provide written notice to the other party’s management representative describing the alleged failure in reasonable detail. If the alleged failure relates to a failure to pay any sum due and owing under this Agreement or if The Customer makes an unauthorized solicitation of an IT PYX Pakistan employee under the provisions of ‘Non-Solicitation of Employees’ herein, the breaching party shall have ten (I0) business days after notice of such failure to cure the breach. If the breaching party fails to cure within ten (I0) business days, then the non-breaching party may immediately terminate this Agreement, in whole or in part, for cause by providing written notice to the management representative of the breaching party. With respect to all other defaults, if the breaching party does not, within thirty (30) calendar days after receiving such written notice, either

  • (i) Cure the material failure or
  • (ii) If the breach is not one that can reasonably be cured within thirty (30) calendar days, then the non-breaching party may terminate this Agreement, in whole or in part, for cause by providing written notice to the management representative of the breaching party.

• Termination for Bankruptcy

  Either party shall have the immediate right to terminate this Agreement, by providing written notice to the other party, in the event that

  • (i) The other party becomes insolvent, enters into receivership, is the subject of a voluntary or involuntary bankruptcy proceeding, or makes an assignment for the benefit of creditors; or
  • (ii) A substantial part of the other party’s property becomes subject to any levy, seizure, assignment or sale for or by any creditor or government agency.

• Payments Due

  The termination of the Agreement shall not release either party from the obligation to make payment of all amounts then or thereafter due and payable.

• Permitted Delays

  Each party hereto shall be excused from performance hereunder for any period and to the extent that it is prevented from performing any services pursuant hereto in whole or in part, as a result of delays caused by the other party or an act of God, or other cause beyond its reasonable control and which it could not have prevented by reasonable precautions, including failures or fluctuations in electric power, heat, light, air conditioning or telecommunication equipment, and such non-performance shall not be a default hereunder or a ground for termination hereof IT PYX Pakistan’s time of performance shall be enlarged, if and to the extent reasonably necessary, in the event:

  • (i) That The Customer fails to submit information, instructions, approvals, or any other required element in the prescribed form or in accordance with the agreed-upon schedules; of a special request by The Customer or any governmental agency authorized to regulate, supervise, or impact IT PYX Pakistan’s normal processing schedule;
  • (ii) That The Customer fails to provide any equipment, software, premises or performance called for by this Agreement, and the same is necessary for IT PYX Pakistan’s performance hereunder. IT PYX Pakistan will notify The Customer of the estimated impact on its processing schedule if any.

• Continuation of Services

  • (i) IT PYX Pakistan will continue to perform Services during the notice period unless otherwise mutually agreed upon by the parties in writing. In the event that The Customer provides the notice of termination and directs IT PYX Pakistan not to perform the services through the notice period, The Customer agrees to pay IT PYX Pakistan an amount equal to the amount normally due to IT PYX Pakistan for the notice period. Upon termination by either party, The Customer will pay IT PYX Pakistan for all services performed and charges and expenses reasonably incurred by IT PYX Pakistan in connection with the services provided under this Agreement through the date of termination.

ACCEPTANCE

Every service has to be accepted in writing within the agreed timeframe, which is within 10 days of handover, unless agreed otherwise. If client delays in approving a given service, the agreed time schedule shall become invalid and the product submitted for acceptance be deemed accepted. Individually tailored software and/or program adaptations have to be accepted by Client not later than 4 weeks from delivery/supply. Acceptance shall be confirmed by Client in an acceptance report. If Client does not accept a program within 4 weeks, the software shall be deemed accepted. If, during acceptance procedures, Client makes unjustified claims concerning errors or defects, any resulting expense and effort incurred by IT PYX Pakistan may be charged to the Client in addition to the agreed compensation.

MISCELLANEOUS CLAUSES

• Non-Restrictive Relationship

  IT PYX Pakistan may provide the same or similar services to other customers and The Customer may utilize other information technology service providers that are competitive with IT PYX Pakistan.

• Waiver

  The rights and remedies provided to each of the parties herein shall be cumulative and in addition to any other rights and remedies provided by law or otherwise. Any failure in the exercise by either party of its right to terminate this Agreement or to enforce any provision of this Agreement for default or violation by the other party shall not prejudice such party’s rights of termination or enforcement for any further or other’s default or violation or is deemed a waiver or forfeiture of those rights.

• Force Majeure

  Neither party will be liable to the other for failure to perform its obligations hereunder if and to the extent that such failure to perform results from causes beyond its control, including and without limitation: strikes, lockouts, or other industrial disturbances; civil disturbances; fires; acts of God; acts of a public enemy; compliance with any regulations, order, or requirement of any governmental body or agency; or inability to obtain transportation or necessary materials in the open market.

• Notices

  All notices required under or regarding this Agreement will be in writing and will be considered if delivered personally, mailed via registered or certified mail (return receipt requested and postage prepaid), given by facsimile (confirmed by certification of receipt) or sent by courier (confirmed by receipt) addressed to the above given address.

• Severability

  If any term or provision of this Agreement is held to be illegal or unenforceable, the validity or enforceability of the remainder of this Agreement will not be affected.

• Captions

  The section headings in this Agreement are intended solely for convenience of reference and shall be given no effect in the construction or interpretation of this Agreement.

• Entire Agreement

  This Agreement and the SOW(s) and/or CAO(s) incorporated herein constitute the entire agreement between the parties and supersede any prior or contemporaneous communications, representations, or agreements between the parties, whether oral or written, regarding the subject matter of this Agreement.

Since The following are the Terms and Conditions for the use of IT PYX Pakistan Products and/or Services (“IT PYX Pakistan Products and/or Services” or “the Products” or “the Services”) by the User (“User” or “Users”). Any User accessing and using the Products or availing the Services and/or any part thereof shall invariably be bound by these Terms and Conditions. These Terms and Conditions are valid, binding and enforceable for all persons that access the IT PYX Pakistan website, the web pages or any part thereof. Hence, if you do not agree to be bound over by these Terms and Conditions, then you may not use the IT PYX Pakistan website. The reasonable use of the IT PYX Pakistan website shall automatically bind the Users to this agreement.

Our Services

The Services offered by IT PYX Pakistan also consist of, but not limited to, the following: Domain Registration, World wide web hosting, Website Templates, Multimedia Presentation, Multimedia Marketing, Internet Marketing, Search Engine Optimization, Software development and wherever applicable, Social Technologies, WhatsApp CRM, AI Chatbot Development, Social Media Manegement.
IT PYX Pakistan offers only some of its Services free of cost while others are offered at a price. Most of the price details are mentioned prominently on our web site. IT PYX Pakistan provide an easy, efficient, and flexible option to integrate with the User’s website/application. IT PYX Pakistan charges a one-time setup fee for activating such connectivity.
IT PYX Pakistan also provides World Wide Web Site hosting. IT PYX Pakistan reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Terms of Services. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at IT PYX Pakistan’s sole discretion.
The Products and/or Services are “AS IS” and are subject to the disclaimers of warranty and the limitations of liability as found in this agreement and which are subject to testing by the Users before entering into this agreement.
IT PYX Pakistan reserves the right to change or terminate the Services and/ or alter the Terms and Conditions of this Agreement at any time with/without notice and/or with immediate effect.

User Obligation and Duties

IT PYX Pakistan expressly prohibits any unauthorized commercial use of the Services. The User gives irrevocable agreement to abide by all the applicable local, national and international laws and regulations and is solely responsible for all acts or omissions (that occur under his/her account or password), including responsibility for the content of any transmissions through IT PYX Pakistan.
IT PYX Pakistan provides by way of example, and not as a limitation, the stipulation that the Users agree not to, directly or indirectly:

• Reverse engineer, de-compile, disassemble or otherwise make any attempt to establish the source code or the underlying ideas or algorithms of the Services;
• Modify, translate, or create distinctive and derivative works based on the Services; Copy (except for archival purposes), rent, lease, distribute, assign, or otherwise transfer rights to the Services;
• Use Services for timesharing or to the benefit of a third party;
• Remove any proprietary notices or label(s) that identify IT PYX Pakistan Services.
• Use the Services in any way connected to any chain letters, junk sms text messages, spam or any unsolicited messages (commercial or otherwise);
• Harvest or otherwise collect, information about other Users, including email addresses, without obtaining their consent;
• Transmit any unlawful, harassing, libelous, or abusive, threatening, and harmful, or vulgar, obscene or otherwise any objectionable material of any kind or nature;
• Transmit any material that is an infringement of the intellectual property rights or other rights of third parties, which will include any trademark, copyright or right of publicity;
• Defames or slanders any person, or try to infringe upon any person’s privacy rights;
• Transmit any material that may contain any viruses, Trojan horses, worms, time bombs, cancel bots, or any other harmful or deleterious programs;
• Interfere with or disrupt the networks connected to IT PYX Pakistan or violate the regulations, policies or procedures of such networks;
• Attempt to gain unauthorized access to the Products and/or Services or to other accounts, computer systems or networks connected to IT PYX Pakistan; interfere with another User’s peaceful use and enjoyment of the Products and/or Services; or Engage in any other activity that IT PYX Pakistan could believe may subject it to criminal liability or civil penalty or judgment.

IT PYX Pakistan does not allow any of the following content to be stored on its servers:

• Illegal Material – This includes copyrighted works, and any material in violation of any Federal or Provincial regulation.
• Adult Material – Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of IT PYX Pakistan.
• Pirated software – pirated software, cracking/hacking tools – includes software/techniques used to crack or hack any software network.
• Other – Web sites that contain material that is intentionally offensive to racial minorities are not permitted. Sites that are found to contain such offensive content will be closed.

 

Termination, Cancellation, and/or Suspension of User Account

IT PYX Pakistan continually makes efforts to improve all of its existing Products and/or Services, apart from adding new ones, resulting in frequent updates or modifications. Such changes often dictate that we simultaneously modify our Terms and Conditions. Hence, IT PYX Pakistan shall have the right to modify any or all the terms of this Agreement and to change or drop any aspect or feature of the IT PYX Pakistan Products and/or Services, as it deems reasonably necessary. Such changes shall be effective immediately upon posting of such addition, change or deletion. Any use by the Users of the Products and/or Services after any such change has been posted, shall be construed as the acceptance of the change. If the User is not agreeable to any such change, the relevant Product and/or Services or the User account, may be cancelled in accordance with the procedures for cancellation set forth in this Agreement. The Users acknowledge their responsibility to read and review this Agreement from time to time and also to be aware of any such changes.
This Agreement and the User account can be terminated, canceled and/or suspended by IT PYX Pakistan at any time if, in IT PYX Pakistan’s sole discretion, the User has breached the Terms of this Agreement. Such termination, cancellation and/or suspension by IT PYX Pakistan shall come into effect immediately after giving notice by IT PYX Pakistan to the Users in any reasonable manner, including but not limited to, notification by email/sms. In addition, IT PYX Pakistan has the right to recover any and all damages from the Users arising from or relating to the event(s) giving rise to the suspension, termination or cancellation. IT PYX Pakistan reserves the right to suspend the User’s account at any stage for any reason that it may deem necessary in order to continue to provide any of its Products and or Services in a way that may be hindered by the User’s status as being a IT PYX Pakistan User, or the financial status of the User or the content of the messages originating from the User.
In the event that IT PYX Pakistan has cause to receive complaints from recipients or third parties with respect to the use of the Products and/or Services, IT PYX Pakistan additionally reserves the right, in its sole discretion, to disclose any and all information to the recipient, applicable authorities or any other related party with regard to its Users.
The User has the right and is free to terminate or cancel this Agreement and his/her IT PYX Pakistan account at any time and for any reason. The User only has to intimate IT PYX Pakistan by sending an email of this intention. However, it is to be noted clearly that any sum or pre-paid credit amount remaining pending at the time of cancellation of this Agreement shall not be repaid to the User.
Upon the termination, cancellation and/or suspension of this Agreement, the Users remains responsible for any obligations that have been accrued including, but not limited to, payment of any costs or charges, including legal obligation that may be arising in connection with such termination, cancellation and/or suspension, and payment of all outstanding transaction fees for use prior to said termination, cancellation and/or suspension occurs. Upon termination and/or cancellation, for any reason, the User agrees to immediately cease using IT PYX Pakistan Products and/or Services and removes all the IT PYX Pakistan software and applications on any computer, database, and server (local or remote) in its possession or under its control. IT PYX Pakistan shall have no obligation whatsoever to the User after the termination or cancellation of this Agreement.

Warranties and Liabilities

While it is to be understood that IT PYX Pakistan shall make all efforts to ensure that the Products and/or Services are reasonably available, through the required access protocols, and shall endeavor to maintain connections to as many Aggregators, Gateways and Carriers as are, in its discretion, commercially viable, the User acknowledges that IT PYX Pakistan cannot guarantee the availability of the Products and/or Services at all times and all locations.
The User expressly acknowledges and agrees that the use of the Products and/or Services is generally at its own risk and that IT PYX Pakistan Products and/or Services are being provided “AS IS” and “AS AVAILABLE” without any warranties or conditions whatsoever, express, or implied.
IT PYX Pakistan does not make any warranties or representations that the IT PYX Pakistan website shall be available at all times. Users acknowledge that the IT PYX Pakistan website may be unavailable due to updates or other causes beyond the reasonable control of IT PYX Pakistan, including, but not limited to virus infection, unauthorized access (hacking), power failure or other “acts of God”.
IT PYX Pakistan cannot and will not be held liable for any problem incurred while any service with IT PYX Pakistan. By service with IT PYX Pakistan, you assume any and all risk for possible downtime and other server/connection related problems. If you are not willing to assume this risk, you should not host or work with IT PYX Pakistan.
While IT PYX Pakistan makes every possible attempt to maintain the highest possible level of uptime & covering all expects, and in providing the services whatever service it is, delay is possible if we are dealing with any development, IT PYX Pakistan will not under any circumstances make any expressed or implied guarantee for any specific level of uptime.
Though IT PYX Pakistan shall take all reasonable caution about the quality and accuracy of content available from the IT PYX Pakistan website, IT PYX Pakistan does not make any warranties or representation that the content available shall in all cases be true, correct or free from any errors.
The information, ideas and opinions expressed on the IT PYX Pakistan website should not be regarded as professional advice or the official opinion of IT PYX Pakistan, and Users are strongly encouraged to consult professionals before taking on any course of action that is related to the information, ideas or opinions expressed on the IT PYX Pakistan website.
IT PYX Pakistan is under no legal duty to encrypt any of the content or communications from and to Users and is also under no legal duty to provide the digital authentication of any pages on the IT PYX Pakistan website.
IT PYX Pakistan (which also includes its owners, employees, suppliers, services providers, partners, licensors, affiliates and agents) shall in no event be held liable to the Users or anyone else, for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by the failures, delays or interruptions of the Products and/or Services generally, and any aspect ancillary thereto; the User agrees to indemnify IT PYX Pakistan for any and all third party claims arising from any such or of the failures, delays or interruptions in connection with regard to use of the Products and/or Services.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements and representations relating in any way to the services provided by IT PYX Pakistan. Without limiting this, IT PYX Pakistan will not be liable for any loss or damage (including consequential loss or damage) however caused (whether by negligence or otherwise) which may be suffered or incurred or which may arise directly or indirectly in respect of any services provided by IT PYX Pakistan

Payments, Fees and Applicable Taxes

By purchasing our Services, you agree to provide accurate payment information and adhere to our automatic renewal terms. Automatic payments require a primary payment method, with an option to add a backup payment method for uninterrupted service.
You are responsible for all prices and fees associated with purchased Services. Prices and fees are non-refundable unless stated otherwise in our Refund Policy. We reserve the right to modify prices and fees, effective immediately upon posting online.
The IT PYX Pakistan reserves the right to collect and impose applicable taxes, including but not limited to Value Added Tax (VAT), Goods and Services Tax (GST), or other localized fees and taxes, as required by relevant jurisdictions. Customers are responsible for paying all such taxes imposed on their purchases of products or services from the IT PYX Pakistan.

LICENSING TERMS

The invoices are exclusive of taxes, any tax applicaple shall be added to total amount
The licensing fees may denominated in United States Dollars (USD), and as such, the pricing is subject to fluctuations based on the prevailing exchange rate of the United States Dollar.
Upon issuance of the license, a three-day grace period shall be afforded during which the license may be canceled. Following the expiration of this grace period, no cancellations shall be permitted.
In the event of cancellation within the three-day grace period, charges equivalent to three days’ worth of fees shall be applicable.
Cancellation requests must be submitted in writing to the licensor within the stipulated three-day period.
All licenses granted herein shall be deemed to automatically renew upon the expiration of their respective terms unless either party provides written notice of non-renewal at least three (3) business days prior to the renewal date.
The customer acknowledges and agrees that, in the absence of timely written notice of non-renewal, the licenses shall automatically renew, and the customer shall be obligated to pay the renewal fees specified in the agreement.
The customer expressly understands that, following the automatic renewal, no cancellations or terminations of the renewed licenses shall be permissible, and the customer shall be liable for the full payment of the renewal amount.

This Privacy Policy (“Policy”) governs our collection, use, and sharing of “Personal Data” (as defined below) and applies to all IT PYX Pakistan websites, goods, services, and mobile apps (collectively, “Services”). IT PYX Pakistan and its affiliates are referred to as “we” and “us.”
This Policy describes what types of Personal Data we gather from you, why we collect it, how we use it, how long we keep it, who we share it with, and what your rights are.

This Policy is applicable for you if you are a current or potential individual client, regardless of your country or place of residence. It does not apply to businesses or organizations (though it may apply to certain people within them). It also doesn’t address how you or other users could use or distribute data collected via our Services.

Our Privacy Policy explains how and what information we gather, as well as how and why we utilize it. It also explains how you can gain access to, amend, or otherwise manage the personal data we process.

Please take the time to read our policy thoroughly. You agree to be bound by this Policy by accessing or using our Services, therefore if you do not agree to be bound by its terms, you should not use our Services. You are also verifying that you are of legal age of majority in the jurisdiction where you reside by accepting the Policy. You may not use our Services if you have not achieved the age of majority.

Your privacy is important to IT PYX Pakistan. As a result, we only collect and use personal data as necessary to provide you with our world-class IT Solutions, services, and websites (collectively, our “Services”). Your personal data is required for the following purposes:

 

• Registering account on our website
• For purchase of license, products, and other services

This policy applies to personal data that we collect:

• On our website
• Email, text messaging, and other electronic messages sent between us and/or through our website (s)

 

What is Personal Data?

“Personal Data” may not apply to all types of information. The term “Personal Data” refers to information that, alone or in combination with other data components we hold, allows us to identify you as a distinct natural person.

Personal data that we collect may include:

 

• A name
• Location
• Email Address
• Contact Number
• Billing and Payment Information (For IT PYX Pakistan Only, such information is only shared with third party on the purchase of Microsoft License)
• Other information gathered that might be used to directly or indirectly identify you

You may contact our Data Protection staff that supports this office at support@itpyx.pk if you have any queries regarding our practices or any of your rights stated below. This mailbox is continuously checked and controlled so that we can provide you with a secure experience.

Why we collect personal data?

We gather personal information so that we can offer you with the best possible experience and solution. When you use the internet, a lot of what you consider personal data is acquired directly from you when you:

• Register for an account or purchase one of our services (for example, billing information such as name, address, and payment information);
• Enlist the help of our customer service staff (e.g., phone number, case notes);
• Request newsletters or other information from us (e.g., through email) by filling out contact forms
• in competitions and surveys, apply for a job, or participate in other activities we encourage that may need personal information

However, when providing our Services to you, we gather extra personal data to ensure required and optimal functioning. These collecting techniques may not be as clear to you, so we wanted to emphasize and explain what they are (since they change from time to time) and how they operate below:

Cookies and other technologies of this nature allows us to track your browsing habits, clicks, purchases, and device type, as well as gather different data, including analytics, about how you use and interact with our Services. These technologies collect data such as metadata, log files, cookie/device IDs, page load time, server response time, and approximate location information when you use and interact with our Services in order to measure website performance and improve our systems, such as optimizing DNS resolution, network routing, and server configurations. Interactions with the Services’ features, content, and links (including those from third parties, such as social media plugins), IP address, browser type and settings, date and time the Services were used, and information about browser configuration and plugins. Language choices and cookie data are also collected, as well as information on devices accessing the Services, such as device type, operating system, device settings, application IDs, unique device identifiers, and error data.

Cookies do not generally include Personal Data (information that directly identifies a user), but the information stored in and collected from cookies may be connected to personal information that we maintain about you. This data (together with Social Media Data) is stored in a number of locations throughout our infrastructure, including system log files, back-end databases, and analytics platforms.

How do we make use of personal information?

We are firm believers in collecting as little personal data as possible and limiting its use and purpose to (1) those for which we have received permission, (2) those required or permitted for legal compliance or other lawful purposes, or (3) those for which we may be required or permitted for legal compliance or other lawful purposes. These are some of the applications:

Providing you with services by delivering, upgrading, updating, and enhancing them. We gather a variety of personal information about you based on your purchase, use, and/or interactions with our Services. Personal information collected by IT PYX Pakistan is used for the following purposes:

• Improve and optimize our services’ operation and performance (again, including our websites and mobile applications)
• Diagnose any issues with the Services, as well as any security or compliance concerns, mistakes, or essential improvements
• Fraud and misuse of our Services and systems must be detected and prevented
• Compile statistics on how the Services are used in aggregate
• Recognize and analyze how you use our Services, as well as which goods and services are most important to you

Disclaimer: Much of the information gathered is aggregated or statistical information about how people use our services, and it is not connected to any personal information.

Sharing data with trusted third parties. IT PYX Pakistan may share personal data of their clients with our corporate family’s associated companies, third parties with whom we have collaborated or partnered to allow you to integrate their services into our own Services, and trusted third-party service providers as needed to execute services on our behalf, such as:

• Emailing you or sending you a survey are examples of ways we communicate with you.
• Customer relationship management
• Compliance, risk management, and security

Note: Personal data is only shared with our trusted official partners. Such as, Microsoft, Google etc. For any required licensing or rights allocation purposes.

 

These third parties (and any subcontractors they may be allowed to use) have agreed not to disclose, use, or keep your personal information for any reason other than to provide Services.

Affiliation Data: Regarding the selling of Services through our website, we have agreements with numerous wholesalers, distributors, and affiliates (“resellers”) (s). D/omain name registration is an example of such a service. You may be compelled to give Personal Data to such third parties when purchasing such services or communicating with them. In this situation, your rights to such data will be governed by the third party’s privacy policies.

We may also acquire and process information in each of the categories specified in this Policy in connection with the development and length of our agreements with resellers. We might be able to get some of this information straight from the resellers. Our legal basis and legitimate interest in acquiring and processing such data is our entering into and performing any agreement we may have with the reseller, as well as the supply of Services they may have requested (or that you may have ordered through such reseller)

Collection of personal data with communication. IT PYX Pakistan firmly believe in client’s consent regarding collecting their information. We may contact you directly or through a third-party service provider about items or services you’ve subscribed to or purchased from us, such as transactional or service-related messages. The following are examples of possible contacts:

• Via Email
• Automated text messages
• SMS messages
• Telephone calls

If we collect personal data from you as part of a co-branded offer, it will be clear who is collecting the data and whose privacy policies apply at the time of collection. It will also explain any choices you have about the use and/or sharing of your personal data with a co-branded partner, as well as how to use those choices.

Legal, regulatory, and law enforcement requests. To enforce and comply with the law, we work with government and law enforcement agencies, as well as private parties. We will share any personal data about you to government or law enforcement agencies, as well as private parties, as we deem necessary or appropriate to respond to claims and legal proceedings in our sole discretion.

Its purpose is to defend our property and rights, or the property and rights of a third party, to safeguard the public’s or anyone’s safety, or to prevent or halt unlawful or unethical behavior.

We will take reasonable measures to tell you if we are legally compelled to share your personal data to third parties, to the extent that we are legally authorized to do so. When you register a domain name with us, we will also disclose your personal data to the extent necessary to comply with ICANN, registrar, or ccTLD laws, regulations, and policies.

Privacy Legislation

IT PYX Pakistan will comply with the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles in respect of the storage and handling of information.

GOVERNING LAW
IT PYX Pakistan Services and Solutions are governed by the laws of the State.
These Terms and Conditions constitute the whole agreement between IT PYX Pakistan and the User and neither party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein.

Note: The Children’s Online Privacy Protection Act [COPPA] requires web sites to obtain verifiable parental consent if they collect age identifying information or a birth date from a child under the age of 13. If the Company does not wish to obtain verifiable parental consent, it must bump-out any user that indicates an age under 13.

To correct this issue please do the following:
The Company has three options for dealing with the collection of age identifying information:

• Option 1:
  Do not collect age identifying information. The Children’s Online Privacy Protection Act [COPPA] does not require general audience Web sites to screen the age of its users.
  If the Company must collect age identifying information, the user must be given the opportunity to input their correct age, in essence, to “tell the truth”.
• Option 2:
  Implement an under age 13 bump-out mechanism. If a user indicates they are under the age of 13, then the Web site needs to bump that user to an error page informing the user that the Web site is not able to accept their registration at this time. The bump-out message needs to be generic (i.e. “sorry we are not able to accept your registration at this time”) and cannot indicate that age is a factor of registration. Also the registration form itself cannot indicate that age is factor of registration (i.e. “you must be at least 13 to register”).
• Option 3:
  If the Company must inform the user that age is a factor of registration (i.e. “you must be at least 13 to register”) within the error message, then a session cookie needs to be set to prevent the user from going back and changing their age.
  For more information around TRUSTe’s requirements around the collection of age identifying information, visit general audience Web sites.

NOTICE: IT PYX Pakistan reserves the right to revise its policies at any time.

Information Sharing

IT PYX Pakistan may transmit your Personal Data between jurisdictions in general. If you are a European resident, we will make every effort to confirm that either the European Commission has determined that the receiving jurisdiction provides adequate protection of Personal Data, or that different acceptable safeguards, like the utilization of relevant commonplace information protection clauses adopted or approved by the European Commission.

Note: Please be aware that if you use a technology that masks your location, such as a VPN, or if you use our Services from a place other than where you live, you may not get our request for permission because we were unable to identify you as being in a jurisdiction that requires your consent.

Privacy for Website Analytics

Data on how our website is used is gathered by our supplier, Google Analytics (s). We will not share your name, phone number, email address, or payment card information with Google Analytics. We give a random number to your use so that Google Analytics can identify you as a unique user of our website(s), but Google Analytics does not link that number to any personally identifiable information about you. We understand that you may want to minimize or remove the information that Google Analytics gathers about your usage of our website (s). There is an “Opt-out” option in Google Analytics.

Changes to our Privacy Statement

At any moment, IT PYX Pakistan has the right to change this Privacy Policy. If we make modifications to our Privacy Policy, we will post them here and in any other locations we consider appropriate so that you are aware of what information is collected, how IT PYX Pakistan use it, and under what conditions and circumstances, if any, we release it. If we make significant changes to our Privacy Policy, we will tell you here, by email, or by a notice on our home page at least thirty (30) days before the changes take effect.

Data Retention Policy

We shall not keep your Personal Information for any longer than is required for the purposes for which it was collected and/or processed. We shall preserve your Personal Data for a minimum of ten (10) years from the latest day in which you engaged with us about the purpose for which the Personal Data was acquired and processed, depending on its nature.
For example, we will keep Account Data for 6 years, User Content Data for 4 years, Customer Contact Data for 4 years, and Sales Data for 10 years. Personal data that does not fall into one of the categories will be kept for as long as it is required by law, or for as long as it is necessary for the stated purpose.
We may not be able to define the time periods for which your Personal Data will be kept in some instances. In such circumstances, we will establish a retention period depending on the applicable statute of limitations for any claim you may have against each other arising from your contact with our website(s) and/or the order or delivery of any products or services. Also, to address security concerns, such as preventing or investigating attacks and/or fraud, preserving accurate records, and properly administering our website(s) and company.
We use widely established standards to preserve and secure the personal data we collect, including encryption where applicable, both during transmission and once received and stored. We only keep personal data for as long as it’s needed to offer the Services you’ve requested, and afterwards for a number of valid legal or commercial reasons. Retention periods might be one of them:

• Law, contract, or other similar requirements that apply to our business operations;
• In order to protect, resolve, defend, or enforce our legal/contractual rights; or
• Maintaining appropriate and accurate company and financial records is required

IT PYX Pakistan reserves the right to block incoming email from any remote SMTP relay at any time for any reason. If a remote SMTP relay is misconfigured, spammers will often exploit the remote relay to send thousands (sometimes millions) of spams. If a spammer is abusing a remote SMTP relay to mail bomb domains at IT PYX Pakistan, IT PYX Pakistan will immediately block the IP of the SMTP relay that the spammer is abusing. IT PYX Pakistan also subscribes to multiple RBL’s (real-time blocking lists) to automatically block known open SMTP relays and known spamming relays. While this policy dramatically reduces the amount of spam sent to IT PYX Pakistan, this may inadvertently block some legitimate email.

Purpose

The purpose of this Policy is to ensure responsible use of IT PYX Pakistan’s Services by customers, thereby facilitating the delivery of high-quality, safe, and secure services to You and Our other customers. This Policy outlines Your responsibilities when utilizing IT PYX Pakistan’s Services, including internet access, and the consequences of unreasonable usage.

Application of Fair Usage Policy

By agreeing to the terms and conditions of IT PYX Pakistan, customers acknowledge and accept that any Fair Usage Policy implemented by the Company’s service providers shall automatically apply to them. This includes, but is not limited to, Fair Usage Policies enforced by third-party providers of and Google and Microsoft licenses. By agreeing to IT PYX Pakistan’s Fair Usage Policy, customers also agree to abide by the Fair Usage Policy of the Company’s service providers.

Prohibitions

The Standard Terms also include prohibitions on using the Service unlawfully or in ways deemed breaches of the agreement.

Definition of Unreasonable Use

Your use of a Service is considered unreasonable if it falls under either of the following criteria:

Unintended Use

Using IT PYX Pakistan’s Service contrary to its intended purpose, including but not limited to:

• Utilizing the Service in a manner deemed unconventional by a reasonable person.
• Employing the Service for commercial purposes or re-supplying to another person without appropriate authorization.
• Utilizing devices for automated dialing or calling without human intervention.
• Misusing SIM cards intended for specific purposes in incompatible devices.
• Engaging in bulk messaging, auto-dialing, continuous call forwarding, or machine-to-machine communication without authorization.

Unacceptable Use

Employing the Service in a manner that poses risks to the performance, security, or integrity of any network or system, including IT PYX Pakistan’s own. This includes:

• Causing interference, disruption, congestion, or sub-optimal performance of any system or network.
• Creating risks to the security or integrity of any system or network through actions such as overloading, flooding, probing, scanning, or testing vulnerabilities.

Internet Usage

If IT PYX Pakistan’s Service provides internet access, You must ensure that Your usage complies with this Policy, and You are responsible for all associated risks.

Enforcement

IT PYX Pakistan reserves the right to enforce this Policy at Our discretion and on a case-by-case basis. We may contact You to notify You of any breach, and in cases of breach, We may:

• Suspend or limit the Service, or any of its features, as We deem necessary.
• Terminate Your agreement in accordance with the relevant provisions of the Standard Terms and Conditions.

Copyright Infrignment

IT PYX Pakistan acknowledges the importance of respecting copyright laws and endeavors to ensure that no copyrighted content is used on our website, blogs, or social media handles without proper authorization. However, due to the nature of our business, which involves collaboration with contract-based workers and freelancers, it is possible that copyrighted content may inadvertently be used without authorization.

IT PYX Pakistan expressly denies any intentional infringement of copyright and does not claim ownership of any copyrighted content displayed on our platforms. If you believe that any copyrighted material has been used on our website, blogs, or social media handles without proper authorization, please notify us promptly by sending an email to support@itpyx.pk. Upon receipt of a valid notification, we will promptly investigate the matter and, if necessary, remove the infringing content within 7 business days.

It is hereby clarified that IT PYX Pakistan shall not be liable for any damages or losses arising from the unauthorized use of copyrighted content by our contract-based workers or freelancers, whether such use was intentional or unintentional. IT PYX Pakistan shall only be liable to provide the necessary contact details of the individual responsible for the infringement upon request.

All accounts and services are set up on a prepaid basis. From time to time, may revise its prices for its Products and/or Services. undertakes to notify the Users of such adjustments within a reasonable time frame prior to implementing such adjustments, unless the prices are adjusted due to reasons, which are beyond control.
By selecting “Purchase,” you authorize to charge your payment method on a monthly, quarterly, or yearly basis for your usage of the Services, depending on the subscription term you selected at sign-up.
In case of any product payment is due each anniversary year / month following the date the account was established time to time, and at its own discretion, offer different promotional schemes during which no fees or reduced fees may apply. During such promotions, all provisions of this Agreement shall remain in full force and effect.
All fees are payable upfront. Upfront payment refers to payment that is made within a reasonable time to allow to activate/upgrade the account, provide access to specific feature’s) and/or add credits to the User’s account.
may take anything between 1 to 2 business days, after the payment has been realized, to activate/upgrade the account, provide access to specific feature’s) and/or add credits to the User’s account.
If the account holder cancels after the time period specified, there will be no refund given. Refunds do NOT apply to dedicated IP addresses, SSL certificates, domain registration and any service provided by our professionals where time has been already spent.
No refunds will be made in any case for any fees already collected like Design or Web Development services, web SMS, Web SMS Sender Name/Number fees, one-time setup fees, license/subscription fees, monthly administration fees, and any other such fee that the Users may pay to are non-refundable. If approved, you will receive a refund to the payment method it was purchased with. You can expect the funds to be returned to the original payment method within 7 business days, pending approval of the request.
You may cancel your subscription(s) from your account dashboard at any time prior to your next scheduled payment date to avoid future costs.
You will be charged in full for the subscription term in which you cancel, and there will be no refunds for the unused portion of your subscription term.
Please visit “Return and cancellation” policy for additional details on billing and cancellation.